Endoscopy Team Leader


  • Manages day-to-day operations in the Endoscopy department
  • Directs, supervises, and evaluates work activities of the Endoscopy personnel
  • Seeks ways to reduce inefficiencies; identifying opportunities for improving quality, services and procedures
  • Oversees employee timecards, vacation requests and completion of employee payroll
  • Completes introductory and annual appraisals
  • Oversees the development and supervision of staff in the Endoscopy department
  • Establishes work schedules and assignments for staff, ensuring adequate staffing levels
  • Responsible for ensuring customer service needs are met; works with leadership and physicians in the resolution of complaints and service issues
  • Assists in budget planning and forecasting for the Endoscopy department
  • Conducts meetings with staff as necessary
  • Supports and promotes a team environment
  • Monitors the use of staff, equipment, and supplies to ensure effective use of resources and cost containment efforts
  • Assists Peri-operative Manager in working/coordinating with vendors in the procurement of new equipment and in servicing of staff
  • Serves as clinical resource and as needed, performing direct patient care in the Endoscopy rooms as needed
  • In coordination with Human Resources, conducts interviews, hiring and training of department personnel
  • Maintains professional communication between staff, anesthesia providers, physicians, physician practices, and additional healthcare partners
  • Facilitates performance management, including new hire evaluations, annual performance reviews, mentorship and disciplinary action
  • Creates and maintains a culture of safety
  • Assists in development and maintenance of appropriate policies, protocols, and procedures to ensure patient safety, comfort and quality care
  • Maintains awareness of applicable advances in medicine, information technology, government regulations, accrediting agency regulations and any additional standards specific to healthcare and ambulatory surgery centers
  • Participates in Center’s clinical Quality Assurance including benchmarking
  • Collaborates with Leadership to ensure clinical process meets or exceeds regulatory and accreditation guidelines
  • Assists in the preparation for any internal or external audits by ensuring compliance with any and all regulations
  • Monitors quality controls and medication logs; performs follow-up or further investigations as necessary
  • Facilitates strong communication amongst staff and between departments
  • Performs follow-up of occurrence reports related to incidents, adverse events and near miss reporting in a timely manner
  • Ensures compliance with HIPAA regulations and patient confidentiality
  • Attends meetings as required
  • Works cohesively with departments and communicates pertinent changes or needs effectively
  • Assists in risk management and education as needed
  • Performs additional responsibilities as assigned


  • Strong interpersonal skills to work positively with patients, families, physicians and professional peers
  • Possesses knowledge of business and management principles involved in strategic planning, budgeting, resource allocation, human resource modeling, leadership technique, and coordination of people and resources
  • Has knowledge of and follows Universal Precautions and guidelines
  • Effective interpersonal skills including those required during stressful situations
  • Excellent customer service skills; professional friendly attitude
  • Must have excellent verbal and written communication skills
  • Ability to effectively communicate with patients, families, physicians, and staff
  • Detail oriented, ability to multi-task, and has strong organizational skills
  • Must be tactful, discreet, and able to maintain confidentiality at all times
  • Ability to work independently and efficiently
  • Effective leadership skills; willingness to lead staff, provide guidance and direction, encourage and establish mutual trust, respect and cooperation among team members and effectively communicate change
  • Team oriented
  • Nursing assessment skills utilizing basic nursing theory
  • Knowledgeable of common medications and their relationship to anesthetics and the endoscopic process, including IV moderate sedation techniques
  • Demonstrated effective critical thinking, problem solving and decision-making skills 
  • Proficient computer skills including but not limited to; medical software, payroll software and Microsoft Office
  • Demonstration of Endoscopy clinical experience
  • Knowledge of accepted SGNA and Michigan Department of Health standards


  • Associate’s degree from accredited School of Nursing; Bachelor’s degree preferred
  • Current MI licensure
  • 5 + years as a licensed Registered Nurse
  • 2+ years of experience in Gastroenterology setting with knowledge of accepted SGNA and Michigan Department of Health standards
  • Certification in Gastroenterology Nursing preferred (CGRN) or achieved within 18 months of serving in Endoscopy Team Leader role
  • BLS certification required; ACLS certification required within 1 year
  • Previous leadership experience preferred


  • Frequently required to reach with hands and arms, use hands to control or feel objects, grasp, move or assemble objects
  • Frequently required to stand, sit and walk
  • Rarely required to stoop, kneel, crouch, bend, twist, squat or crawl
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
  • Ability to talk or hear; read, write, understand and carry out directions
  • May assist in patient care including patient movement or lifting up to 50 pounds
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"Everyone was friendly from check in to discharge. I am very impressed and pleased. You have a fabulous staff. It couldn't possibly have been a better experience. "
- Claudia
"If procedures are necessary, it is a pleasure having them done at the Surgery Center. All processes have been well thought out and streamlined with the patient in mind. There does not seem to be any unnecessary steps or duplication of effort."
- Gary
"Excellent care --- and my anesthesiologist was very caring about my comfort throughout the surgery."
- Ellen
"Always such a nice experience here when you're having medical procedures done. It's never fun, but I try to be positive about it and the staff and docs are great. Glad to find good care here 'Up North.' "
- Heidi P.
"The staff was great at making us feeling comfortable sending our 3-year old in for surgery. They put our minds at ease and he is recovering great. Thanks! - Grant"
- Grant
"The follow up phone calls both from the surgeon and nurse were very comforting, and appreciated. All in all, a first class operation; thanks for your caring"
- Lee M.
"All of the staff were incredible - particularly the nurses that won over my 4-year old in record time, so that he happily and willingly went back with them for his surgery with no hesitation, and the nursing staff that helped care for him post-op. Truly incredible people!"
- Jennifer